Legal

Subscription & Refund Policy

Page Summary

  • Audience

    Audience: users considering or using paid plans.

  • Important Point

    Important point: plans auto-renew monthly/yearly with defined billing and refund rules.

  • Required Action

    Required action: cancel before renewal and check whether local mandatory law grants additional rights.

Effective date
2026-02-09
Last updated
2026-02-09

1. Subscription Terms

Plans are billed monthly or annually as shown at checkout.

Your subscription renews automatically unless canceled before the renewal date.

2. Billing and Payment

Payment is charged at purchase and then on each renewal date via the selected payment method.

Taxes and currency display follow checkout disclosures.

3. Cancellation

You can cancel through account settings or the payment-provider portal before renewal.

After cancellation, access remains available through the end of the current paid period unless otherwise stated.

4. Refunds

All fees are non-refundable except where required by applicable law.

If we confirm duplicate billing or processing errors, we will investigate and provide an appropriate correction.

5. Local Law Overrides

Some jurisdictions provide mandatory withdrawal, cancellation, or refund rights that cannot be waived by policy wording.

Where such rules apply, we will follow the mandatory requirements of the applicable law.

6. Required Content

The following billing rules are mandatory and always apply.

  • contract starts at successful payment and renews automatically
  • billing occurs at purchase and each renewal date
  • cancellation must be completed before renewal
  • refunds are limited to legal requirements or verified processing errors
  • local mandatory consumer rights may override default policy terms

7. Recommended Content

To avoid billing issues, users and guardians are advised to:

  • track renewal dates in advance
  • review plan type and payment statements regularly
  • ensure guardians supervise billing for minor users